Online Dealer Services - Privacy Notice

1. About

The Government of Nova Scotia and Service Nova Scotia are committed to providing websites and services that respect the privacy of visitors.

This Privacy Notice summarizes the information practices for the Online Dealer Services It describes the privacy standards, provisions, and information practices we have designed into Online Dealer Services to protect your personal information. It also describes how Cookies, analytics and other technologies are used in the provision of this service.

By accessing these Services offered through Online Dealer Services you are agreeing with this Privacy Notice and the Terms of Use. If you do not agree to these terms, please do not continue to access or complete transactions using this Service.


2. Collection and Use of Personal Information

a. Authority
Personal information you provide online in the Online Dealer Services is collected under the authority of the Nova Scotia Motor Vehicle Act and Nova Scotia Freedom of Information and Protection of Privacy Act.

b. Purpose for Collection
We collect your personal information to

  • To contact you to process your application;
  • to complete transactions, such as titling, and plating and permitting a vehicle;
  • To evaluate, improve and administer the Online Dealer Service.

c. Purpose for Use
We use your personal information for the purposes described above or for other compatible purposes. We may only use your information for another purpose if we are authorized by law to do so, or if we obtain your express consent.

Personal information collected and used by Online Dealer Services includes but is not limited to: information used to identify you such as your master number, name, date of birth, and information used to send your documents such as your civic and mailing address.


3. Disclosure of Personal Information

In accordance with the FOIPOP Act, your personal information may be disclosed as follows:

  • Certificates of registration, plates and vehicle permits may be mailed to dealerships when requested by the customer
  • To external service providers and support team(s) to provide technical support
  • For another purpose specifically authorized by the FOIPOP Act or another law; and/or
  • For another purpose if we obtain your consent prior to disclosing the information


4. Questions About Your Privacy

For questions about how your personal information is handled by Service Nova Scotia, you may contact:


Mail: Service Nova Scotia
Digital Services
P.O. Box 2734
Halifax, Nova Scotia B3J 3K5

For more information regarding this Privacy Statement or to comment on its content, please contact:


Mail: Web Administrator
Service Nova Scotia
PO Box 2734
Halifax, Nova Scotia B3J 3P7



Mail: Information Access and Privacy Services
P.O. Box 72


5. Google Analytics

The Online Dealer Services use Google Analytics to help us understand how you use the site. This information is used to continually improve these Services. Google Analytics uses Cookies to collect and generate information about your visits to our site. These Services send data to Google’s servers in an anonymous form for processing. The following types of information are collected and used:

  • the originating IP address (in anonymized form)
  • the date and time of the request
  • the type of browser and device used
  • the page(s) visited
  • websites that referred you to our service

The use of these tools does not allow us or our analytics service providers to identify individuals. None of your personal, account, or form(s) information is sent to, or stored by Google. We do not use Google Analytics on the payment portion of these Services.

You can opt-out of analytics activity by setting your browser to notify you when a Cookie is sent and block analytics Cookies if desired. Please consult your browser’s Help Menu for instructions. Visiting our website with Google Analytics Cookies disabled will have no significant impact on your browsing experience.

Google currently offers a free Google Analytics opt-out tool for Chrome, Internet Explorer 8-11, Safari, Firefox and Opera.

By using these Services, you understand and accept that we are using Google Analytics. For more information on Google’s privacy policy, refer to the Google Analytics Privacy Overview.


6. Retention of Personal Information

Saved applications are stored in Online Dealer Services for 30 days and then deleted. Submitted applications are not stored in ODS.